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  Thing's you should know before buying
Our products are manufactured with the highest quality. Products are warranted against manufacturing defects. However, manufacturing defects could still occur. If you see any signs of damage or defects on any part of the product prior to installation, please call us as soon as possible. eFloorz.com will send replacements for the damaged/defective material. Damages due to shipping should be accompanied with notation on the Bill of Lading, with the damage noted and signed by the driver or person releasing the shipment at the terminal.

Installation issues are not covered by the warranty. It is the installer's responsibility to check color, finish and quality before installation. If your installer is not satisfied with the flooring prior to installation, then do not install the floor and contact us right away.

Orders could not be cancelled after is ships out of our warehouse. Refused shipments will be treated as returns and will be subject to restocking and shipping charges.

Should you wish to return your flooring order for any of the valid reasons, you will be responsible for all freight charges. We can get you a discounted rate from several shipping companies that we work with. You will also be charged a 25 % restocking fee for handling the material. If we are registered with the state you live in you will have to pay taxes for the state and county you live in.

We try our best to give the best prices for our top of the line products but returns can be costly. Hence, the material should be in the same condition when they were shipped. Overages will not be accepted either.

Should you have any further questions, please feel free to call us at 866 874 5516.or email lsexton@efloorz.com
  Authorized Reseller:
Sovereign Flooring System Century Flooring
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